Frequently Asked Questions

Questions

Why Elycio Text & Translation translation agency?

  • Accurate and professional
  • Personal service
  • Native speakers in all languages
  • Proofreading included
  • Industry experienced translators
  • Discount on text repetitions

FAQ: 17 most frequently asked questions

Unable to find your question here? Feel free to call us at +31(0)78 644 9760 or use the online contact form!

Yes. Every translation is carefully checked before delivery. This allows us to safeguard its accuracy, consistency and quality. The exact form of quality control depends on the type of text and the chosen translation approach. Professional quality control is always included in the price.

You can contact Elycio Tekst & Vertaling for a professional translation from or into any language starting at € 0.10 per word. Professional quality control is always included. The final quote is prepared depending on the language combination, complexity of the document, any formatting, the chosen translation approach and/or certification. Certified translations generally cost more. The quoted price is always the final price; there are no unforeseen costs. You also receive a discount with every assignment (see question 3). Request a free quote today!

We always strive for the shortest possible delivery time. As a guideline, you can assume a capacity of approximately 2,500 words per translator per day. A translation project begins with a start-up day: Translation of 2,500 words – delivery time of 2 business days. Translation of 10,000 words – delivery time of 5 business days. The exact turnaround time depends on factors such as the subject matter, complexity, file format, the required level of quality control and the chosen translation approach. We can always accelerate the process by engaging several translators to work on a project. Therefore, indicate your own deadline so we can plan accordingly. We can also assist you with rush translations and same-day delivery.

Yes. We professionally translate your document from and into every modern language. From Arabic to Vietnamese: Elycio has a worldwide network of thousands of professional translators. No matter how common or unusual the language pair, feel free to request a quote!

AI and other free translation tools can quickly produce an initial translation. However, you cannot always be certain that the translation is fully accurate or that it takes sufficient account of context, terminology, nuance and the required writing style. When confidential information or personal data is involved, it is also important to check how the AI service processes and stores the information you enter. At Elycio Tekst & Vertaling, we offer a range of translation services, from efficient, secure AI translations with professional post-editing to translations produced entirely by a professional translator. The most appropriate approach depends on the type of text, its purpose, the target audience and the required quality level.

Yes. Elycio Tekst & Vertaling works exclusively with highly qualified professional translators and editors (minimum higher professional education) who are native speakers of the target language. They not only have a perfect command of the language but are also familiar with the local culture and customs. This enables us to produce translations that best appeal to your target audience.

When using AI, we handle confidential information and personal data with care. We only use professional AI licences under which submitted texts are not used to train the AI model. Where necessary, documents are anonymised in advance. In addition, the confidential handling of your documents remains safeguarded throughout the entire translation process.

The confidential handling of documents is covered by our general terms and conditions. All employees and language professionals involved are bound by these requirements. Upon request, we can also sign an additional confidentiality agreement (NDA).

A sworn translation is a translation produced by a sworn translator who is registered in the Dutch Register of Sworn Interpreters and Translators (Rbtv). The translator provides the translation with a statement, signature and usually a stamp, and attaches it to the source document or a copy of it. A sworn translation is often required for official documents that need to be submitted to a court, civil-law notary, educational institution or government authority, for example. Whether a sworn translation is actually required depends on the document, the procedure, the country and the requirements of the receiving organisation.

You can submit the document to be translated in any file format. We will provide flawless delivery in any format. You can even have your website translated directly into your own CMS system. SUBMIT FILE AND REQUEST QUOTE

Yes. You can deliver your documents to us in any file format. We ensure that your translated document is returned to you in the same layout. If you provide a PDF file, we charge a small fee. This ensures that the layout of the translated document also supports its readability. For which it is intended. Please feel free to request a quote.

Yes. Elycio Tekst & Vertaling offers a discount for every repeated phrase in a text. You receive this discount immediately, from the very first translation; moreover, the discount increases as you submit more assignments. We build up a translation memory for every client. And all phrases that match our memory are calculated at 25% of the prevailing rate. Thus, we offer this discount on your total translation history. Curious about your discount? Request a quote.

Yes, of course! If you are looking for a translation partner, we would be pleased to convince you of the quality of our translation work. A sample translation contains a maximum of 400 words (about 1 page of text). You can request your free sample translation via the contact form on our website.

Vertaalbureau Elycio Tekst & Vertaling (formerly Elsevier Vertaalbureau) has translated for thousands of companies, government institutions and non-profit organizations since 1966. This website includes references from organizations such as Alstom, NIBE-SVV, Heerema Marine Contractors, Flanderijn and UAF. For specific references in your sector, please feel free to contact us!

Yes. As a company, government institution or non-profit organization you can order a translation based on an invoice. We use a payment term of 30 days. Elycio Tekst & Vertaling may assess the creditworthiness of your organization. Private individuals receive the translation upon receipt of payment.

Elycio Tekst & Vertaling is open on working days from 8.30 am to 6.00 pm. During these hours, you can reach us by telephone on +31(0)78 644 9760. Outside our opening hours, you can contact us by email. We will get back to you as soon as possible.

Vertaalbureau Elycio Tekst & Vertaling is located at Scheepmakerij 230 in Zwijndrecht (Rotterdam). We would be pleased to receive you. Our parent organization, Elycio Talen, has offices in Amsterdam, Arnhem, Eindhoven, Enschede, Rijswijk and Zwijndrecht.

Request a free quote!

You can easily and quickly request a free quote via the online form on this website! Fill in the form and you will receive a response as soon as possible.